Comments on: Can’t get no dissatisfaction http://worthsolutions.com/blog/2009/12/cant-get-no-dissatisfaction/ Improve service to cut costs Fri, 20 Apr 2012 15:14:07 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Rob Worth http://worthsolutions.com/blog/2009/12/cant-get-no-dissatisfaction/comment-page-1/#comment-17 Rob Worth Wed, 16 Dec 2009 10:59:26 +0000 http://worthsolutions.com/blog/2009/12/cant-get-no-dissatisfaction/#comment-17 Thanks Tim. But of course the real trick is not Excel spreadsheets and faulty lights, it is organisational change on a grand scale. <br /><br />I shall try to address that in some future posts.<br /><br />Best,<br /><br />Rob Thanks Tim. But of course the real trick is not Excel spreadsheets and faulty lights, it is organisational change on a grand scale.

I shall try to address that in some future posts.

Best,

Rob

]]> By: Tim McMahon http://worthsolutions.com/blog/2009/12/cant-get-no-dissatisfaction/comment-page-1/#comment-16 Tim McMahon Tue, 15 Dec 2009 16:45:10 +0000 http://worthsolutions.com/blog/2009/12/cant-get-no-dissatisfaction/#comment-16 I couldn't agree more. Complaceny is the death of an organization. I call it the just good enough culture. They are easily pleased with status quo. Rather than go with the tide do something about that dissatisfaction and take a chance tom make it bette. As Liker says, ever day up a little (in reference to climbing the steps of improvement). I couldn't agree more. Complaceny is the death of an organization. I call it the just good enough culture. They are easily pleased with status quo. Rather than go with the tide do something about that dissatisfaction and take a chance tom make it bette. As Liker says, ever day up a little (in reference to climbing the steps of improvement).

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