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Rewards will worsen attendance

By Rob Worth on June 7, 2010 - 0 Comments
Categories: Local Government

North Lincolnshire Council is to consider rewarding staff for good attendance and it won’t help a bit. In fact it will make things worse.
If you read the agenda for the 9th June 2010 cabinet that will be held this coming Wednesday, you will see it is full of things like “implement check list”, “targets [...]

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Total Recall: The Toyota Story

By Rob Worth on March 26, 2010 - 0 Comments
Categories: Uncategorized

I just watched the BBC2 Money Programme episode about the recent problems for Toyota, which you can now watch on iPlayer (though readers not in the UK may not be able to see this). It seems it will be repeated on 31st March 2010.
The programme described the current travails of Toyota, telling of the accidents [...]

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Targets are all SMART, let’s make measures VVAPID

By Rob Worth on December 18, 2009 - 0 Comments
Categories: Uncategorized

For many years I have been told that targets should be SMART. This means they should be Specific, Measurable, Achievable, Realistic and Timed. Well actually, all targets are already SMART:
SimplisticMeaninglessArbitraryRoad blocksTorture
Simplistic
Targets are simplistic. Targets are a sledgehammer to crack a nut and they come with no context or method. Targets are imposed by managers and [...]

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