Worth Solutions http://worthsolutions.com Improve service to cut costs Fri, 02 Jul 2010 09:00:08 +0000 http://backend.userland.com/rss092 en Why do NHS managers want to keep targets? http://worthsolutions.com/blog/2010/07/why-do-nhs-managers-want-to-keep-targets/ Soldiers kill civilians for bonuses http://worthsolutions.com/blog/2010/06/soldiers-kill-civilians-for-bonuses/ Outsourced call centre rethink http://worthsolutions.com/blog/2010/06/outsourced-call-centre-rethink/ Why performance related pay is bad for the public sector http://worthsolutions.com/blog/2010/06/why-performance-related-pay-is-bad-for-the-public-sector/ The alternative to ring-fencing http://worthsolutions.com/blog/2010/06/the-alternative-to-ring-fencing/ Surgery targets endanger patient safety http://worthsolutions.com/blog/2010/06/surgery-targets-endanger-patient-safety/ Call centres facing self-imposed effectiveness hell http://worthsolutions.com/blog/2010/06/call-centres-facing-self-imposed-effectiveness-hell/ Local Gov Camp Review – Part Two http://worthsolutions.com/blog/2010/06/local-gov-camp-review-part-two/ Local Gov Camp Review – Part One http://worthsolutions.com/blog/2010/06/local-gov-camp-review-part-one/ A target is not a plan http://worthsolutions.com/blog/2010/06/a-target-is-not-a-plan/