PDSA applied to PDSA
I was once at a meeting of consultants and we had got to the end of an interesting day learning about new ideas regarding organisations and how to improve them. The volunteer chair of the meeting got to the part of the meeting where we would suggest things that were good and things that we [...]
Targets are all SMART, let’s make measures VVAPID
For many years I have been told that targets should be SMART. This means they should be Specific, Measurable, Achievable, Realistic and Timed. Well actually, all targets are already SMART: SimplisticMeaninglessArbitraryRoad blocksTorture Simplistic Targets are simplistic. Targets are a sledgehammer to crack a nut and they come with no context or method. Targets are imposed [...]
Can’t get no dissatisfaction
The light works in my girlfriend’s kitchen. I bet the light works in your kitchen and you don’t even think about it. Well the strip light in this kitchen hasn’t worked properly for ages. For the want of 99 pence worth of a new starter, we have both been getting up on a chair to [...]
Jim Womack Reflects
In Jim Womack’s latest e-letter he describes a visit to the Arsenale in Venice where they pioneered flow systems in building war ships way back in the 15th century. All this looking backward made him wonder why Lean is not more widespread than it is. Reflecting on the spread of Lean he says, …we haven’t [...]
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